Privacy Policy

Effective Date: December 15, 2024

TeenRiver values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

1.1 Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.

1.2 Payment Information: Payment details, including credit card numbers and billing addresses, are processed securely through our third-party payment gateways.

1.3 Device Information: We may collect technical data such as your IP address, browser type, and device details to enhance user experience.

1.4 Cookies: TeenRiver uses cookies to personalize your experience, save preferences, and analyze website traffic.

2. How We Use Your Information

2.1 Order Fulfillment: To process and deliver your purchases.

2.2 Customer Support: To respond to inquiries and provide assistance.

2.3 Marketing: To send promotional emails, special offers, and updates. You can opt-out at any time.

2.4 Platform Improvement: To analyze user behavior and improve our website and services.

2.5 Fraud Prevention: To protect against unauthorized transactions and maintain a secure environment.

3. Information Sharing

3.1 TeenRiver does not sell or rent your personal information to third parties.
3.2 We may share data with:

  • Vendors: To fulfill orders and provide services.
  • Service Providers: For payment processing, logistics, and email communication.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Data Security

4.1 We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure.
4.2 While we strive to secure your information, no system is completely infallible. Use of our platform is at your own risk.

5. Your Rights

5.1 Access and Correction: You may request access to your personal information and correct inaccuracies.
5.2 Data Deletion: You can request the deletion of your account and associated data, subject to legal and operational requirements.

6. Children’s Privacy

6.1 TeenRiver does not knowingly collect data from children under the age of 13. If we learn of such data, it will be deleted promptly.

7. Policy Updates

TeenRiver may revise this Privacy Policy from time to time. Changes will be communicated via email or posted on our website. Continued use of the platform indicates acceptance of the updated terms.

8. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Thank you for trusting TeenRiver with your information. Your privacy matters to us.