What are Store credits

What Are Store Credits and How to Use Them

What Are Store Credits?

Store credits are a convenient way to shop at TeenRiver. Instead of receiving a cash refund, you can opt for store credits, which are added to your TeenRiver account. These credits act like a virtual wallet, allowing you to make purchases on our website at any time.

How to Use Store Credits

1.Login to Your Account: Ensure you’re logged in to the same account associated with your store credits.

2.Add Items to Your Basket: Shop as usual and add your desired products to the basket.

3.Apply Store Credits at Checkout: During checkout, you’ll see an option to use your store credits. Select this option, and the total amount of credits will be applied to your order.

4.Pay Any Remaining Balance: If your order exceeds the amount of your store credits, you can pay the difference using MTN MoMo or another payment method.

Benefits of Store Credits

•Instant Availability: No need to wait for bank processing times. Credits are available immediately after issue.

•Flexibility: Use your store credits on any future purchase.

•Easy to Track: Check your store credit balance in your TeenRiver account at any time.

Important Notes

•Store credits cannot be transferred to another account.

•Store credits cannot be redeemed for cash.

•Store credits are valid for [ 12 months] from the date of issue.

•If you return an item purchased with store credits, the amount will be refunded as store credits.

If you have questions about your store credits, feel free to contact us at [email protected] or Contact Page